GALLAGHER COMMAND CENTRE – CONFIGURED, MANAGED & SUPPORTED
Gallagher Command Centre is the software heart of a Gallagher system – and getting it configured well is what separates a security platform that empowers your team from one that frustrates them. DUKE Electrical Group set up, configure and support Command Centre for organisations across Melbourne, so your access control works the way your business actually runs.
Command Centre unifies access control, alarm management, monitoring and integrations in a single interface. From one screen your team can grant or revoke access instantly, watch live site activity, respond to alarms, manage visitors and pull audit reports for compliance – across one building or an entire multi-site estate.
What we do with Command Centre
Configuration & structure. We build a clean, logical structure of access groups, schedules, door types and alarm zones that reflects your organisation – so day-to-day administration is fast and mistakes are hard to make.
Cardholder & visitor management. We set up cardholder administration, mobile credential issuing and visitor management so onboarding, offboarding and site visits are simple and auditable.
Integrations & automation. We connect CCTV, alarms, lifts and building services, and automate responses – camera call-up on alarm, lockdown routines, after-hours rules and more.
Whether you’re deploying Command Centre for the first time or your current setup has grown messy over the years, we can help. Call DUKE Electrical Group on 1300 003 853 to have your Gallagher Command Centre configured, tidied up or expanded by a team who knows the platform inside out.
Related: Gallagher access control overview, the Gallagher systems behind it, ongoing support and upgrades & migration.
INSTANT ACCESS MANAGEMENT
Grant, change or revoke a person’s access across every door and site in seconds. When someone leaves, one action removes their access everywhere – no chasing keys or cards.
REAL-TIME MONITORING & ALERTS
See site activity as it happens and get real-time alerts the moment a door is forced, held open or accessed out of hours, so your team can respond immediately rather than after the fact.
COMPLIANCE & AUDIT REPORTING
Command Centre logs every event. Run detailed reports on who accessed what and when – essential for audits, incident investigations and regulatory compliance across healthcare, government and critical infrastructure.
VISITOR & CONTRACTOR MANAGEMENT
Streamline sign-in, issue temporary credentials, and keep a clear record of every visitor and contractor on site – with automatic expiry so temporary access never lingers.
FAQ
What is Gallagher Command Centre?
Command Centre is Gallagher’s server-based management software – the central platform where you administer cardholders, access rights, schedules, alarms, monitoring, visitors and reporting for your whole site or estate. It’s the interface your security and facilities team use every day.
Can we manage multiple sites from one Command Centre?
Yes. Command Centre is built for multi-site management. Every location reports into one central platform, so you can administer access, monitor activity and run reports across your entire portfolio from a single interface, with local control where needed.
Can Command Centre integrate with our CCTV and alarms?
Yes. Command Centre integrates access control with CCTV, intruder alarms, intercom, lifts and building management systems. You can automate responses – such as calling up cameras when an alarm triggers, or locking down areas – all from one platform.
Does Command Centre help with compliance and audits?
Very much so. Every access event is logged, and Command Centre’s reporting lets you produce detailed audit trails of who went where and when. This is essential for regulated environments such as healthcare, aged care, government and critical infrastructure.
Can we issue mobile credentials from Command Centre?
Yes. Command Centre lets you issue and revoke Gallagher Mobile Connect credentials, including passes for Apple Wallet and Google Wallet, remotely and instantly – ideal for fast onboarding and offboarding of staff and contractors.
Our Command Centre setup has become messy – can you fix it?
Yes. We regularly review and restructure Command Centre systems that have grown disorganised over the years – tidying access groups, removing stale cardholders, correcting schedules and documenting the configuration – so administration becomes fast and reliable again.
Do you provide training on Command Centre?
Yes. We train your team on the day-to-day tasks they’ll actually perform – adding and removing cardholders, running reports, managing visitors and responding to alarms – and provide clear reference documentation for your site.
Do we need an on-site server for Command Centre?
Command Centre is a server-based platform, which can run on-premise or on a virtual/hosted server depending on your IT environment. For smaller sites that prefer a fully cloud-managed approach, Gallagher’s SMB solution may suit better. We’ll advise on the best fit.
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